resolution services backed by field experience
Dispute Resolution
Technical mediation support, expert consulting, and testimony for insurers, adjusters, contractors, and counsel — narrowing the disagreement to what the construction facts actually support.
What We Do & Why It Matters
Dispute Resolution Services
Scope and cost disputes are a fact of life in property insurance and construction. They arise when parties disagree about what was damaged, what repairs are required, what those repairs should cost, or how long they should take. Left unresolved, they consume time, money, and relationships. They escalate into formal proceedings that are costly for everyone involved.
At 360BGC, we provide dispute resolution support that is grounded in construction fact. We are not mediators or attorneys. We are construction professionals who understand the technical substance at the heart of most property disputes and who can document, analyze, and communicate that substance clearly and persuasively.
Our Approach & Tools
How We Support Dispute Resolution
- 01Independent review of all available claim and project documentation
- 02Site inspection to evaluate the physical conditions at issue where applicable
- 03Scope and cost analysis to establish a technically supported position
- 04Identification of legitimate versus unsupported items in competing proposals
- 05Written expert reports suitable for use in negotiations, mediations, or legal proceedings
- 06Expert witness testimony in support of litigation or arbitration
- 07Support for appraisal proceedings where the dispute involves a formal appraisal clause invocation
- 08Ongoing consulting support throughout the duration of the dispute process
Where We Can Help
- Scope disagreements between carriers and contractors on property claims
- Cost disputes involving inflated or unsupported contractor invoices
- Builder's risk disputes involving schedule delays or concurrent impacts
- Construction defect claims requiring independent technical evaluation
- Subrogation matters where construction expertise supports the recovery position
- Litigation support requiring expert analysis and testimony
- Pre-litigation disputes where early technical clarity can prevent escalation
Common questions
FAQ
At what stage of a dispute should I bring in 360BGC?
The earlier the better. Early technical clarity almost always reduces the overall cost and duration of a dispute. We can add value at any stage, from initial disagreement through formal litigation, but clients who engage us early tend to reach resolution faster and with less expense than those who wait until the matter has already escalated significantly.
Can you serve as an expert witness?
Yes. Our consultants are experienced construction professionals who can provide expert witness testimony in support of litigation or arbitration. We produce well-documented, technically sound reports and are prepared to defend our findings under cross-examination. Our background in construction and project management gives us the credibility and the knowledge base that expert testimony requires.
Do you take sides in a dispute?
We are engaged by one party and we work in support of that party's interests. However, our value comes from being technically accurate, not from simply advocating a position regardless of the facts. If the facts support our client's position, we document and communicate that clearly. If the analysis reveals issues with our client's position, we communicate that clearly too so they can make informed decisions about how to proceed. Our credibility depends on our accuracy.
Can you help resolve a dispute without going to formal proceedings?
Yes, and that is often the most efficient outcome. Many disputes that appear headed toward litigation or formal appraisal can be resolved through negotiation once the technical facts are clearly established by a credible independent party. We have helped clients reach negotiated resolutions that avoided the time and cost of formal proceedings entirely.